Our Call Center
70 Agents, All US Based
Most Marketing Does Not Fail. The Phone Does.
The call center sits under the Your Narrative Edge umbrella and works across every division.
We kept running into the same wall. The campaigns worked, the leads came in, and then nobody picked up the phone. A lead that waits until tomorrow morning is usually somebody else's customer by lunch.
So we stopped recommending call centers and built one. Seventy people in the call center, all based in the United States, who do nothing all day but call new leads, book appointments, and sell.
They are not a voicemail service and they are not reading a script from twelve time zones away. They work your leads inside your CRM, or ours, and you see every call.
What They Do
Speed To Lead
A new lead gets a call within minutes of hitting submit, not the next business day. That single change moves contact rates more than any creative test we have ever run.
Appointment Booking
Booked straight into your calendar, with confirmations, reminders, and a second pass at the people who do not show. Filling the calendar is the job, not just making the call.
Sales Conversations
For offers that need selling rather than scheduling, the team runs the real sales conversation, handles the money question, and closes.
Plans Start At $600 A Month
Flat monthly pricing. No offshore rates dressed up as a discount and no per minute billing surprises. Where you land above the starting point depends on call volume and the hours you need covered, and we will tell you which one you actually need before you buy it.
Questions
Do you own the call center or outsource it?
We own it. Seventy people in the call center, all employed in the United States, working only on our clients' calls.
Are the agents based overseas?
No. Every agent is based in the United States.
What does the call center cost?
Plans start at $600 per month. Where you land above that depends on call volume and the hours you need covered.
What do the agents actually do?
Two things: book appointments and sell. They call new leads fast, get them on the calendar, confirm and rebook the no shows, and run real sales conversations for offers that need one.
How fast do they call a new lead?
Within minutes of the form being submitted, not the next business day.
Do they work inside our CRM?
Yes. They work in your CRM if you have one worth keeping, or in ours if you do not.